Messages in this thread | | | Date | Fri, 30 Sep 2022 10:47:29 +0200 | From | Thorsten Leemhuis <> | Subject | Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues" |
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On 29.09.22 15:04, Konstantin Ryabitsev wrote: > On Thu, Sep 29, 2022 at 12:22:35PM +0000, Artem S. Tashkinov wrote: > [...] > We do have ability to fund development efforts -- LF has been the primary > sponsor behind public-inbox.org over the past 3 years. However, there must be > a clear, strong, and well-articulated mandate from the community. From what I > heard, the vast majority of maintainers simply want a web form that would > allow someone to: > > 1. clearly state what kernel version they are using > 2. clearly describe what they were trying to do > 3. explain what they expected vs. what they got > 4. attach any files > 5. give this bug report a unique identifier
Sometimes there are days where I think "let's go down the 'do everything by mail' rabbit hole some more and couple a pastebin and a somewhat improved regzbot with an app (usable both locally and on the web) that helps users preparing a report they can then send with their usual mailer". And then there are days "ohh, no, that might be a totally stupid thing to do". :-/
> Then a designated person would look through the bug report and either: > > a. quick-close it (with the usual "talk to your distro" or "don't use a > tainted kernel" etc)
I think having some app would be good here, as it could help gathering everything and catch problems early, to prevent users from spending a lot of time on preparing a report that will be ignored.
> b. identify the responsible maintainers and notify them > > The hard part is not technical -- the hard part is that "designated person."
+1
> Being a bugmaster is a thankless job that leads to burnout, regardless of how > well you are paid. Everyone is constantly irate at you from both ends [...]
Tell me about it. Nevertheless I sometimes wonder if I should give it a try once I got all this regression tracking thing established somewhat more, as in the end there I'm kind of a bugmaster for regressions already...
> Before we try to fix/replace bugzilla,
Just to be sure: I assume you meant "replacing bugzilla or fixing it for real" here, and not my band-aid efforts outlined at the start of this thread? Or do you have a problem with what I proposed to at least make things less bad for now?
> we really need to figure out the entire > process and pinpoint who is going to be the one in charge of bug reports. If > you think that LF should establish a fund for a position like that, then you > should probably approach LF fellows (Greg KH, Shuah Khan), who can then talk > to LF management. The IT team will be happy to support you with the tooling, > but tooling should come second to that -- otherwise we'll just be replacing an > old and rusty dumpster on fire with a new and shiny dumpster on fire.
+1
Ciao, Thorsten
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