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    SubjectRe: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues"
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    On 9/30/22 10:28, Luck, Tony wrote:
    >> E-mails sent from a web interface could have as much structure as you'd like.
    >> So one avenue would be to set up a nice interface for bug reporting, that just
    >> delivered the form data in e-mail format to the proposed bug-receiving mail list.
    >
    > Web interfaces have the advantage that they can be full of boxes which indicate
    > useful details to supply. Like what kernel version? Did this work on an older version,
    > is so, which one? Which CPU vendor/model are you using? Is there an error message?
    > Are there warnings in the console log before the error? Can you upload a full console log?
    > Does this happen repeatably? What are the steps to reproduce?
    >
    > Etc.etc.

    We have Documentation for all of that, but (a) people don't read documentation
    and/or (b) it's too longwinded (not brief).

    > Sometimes it takes a few round trips by e-mail to establish the baseline facts.

    Ack.

    --
    ~Randy

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