Messages in this thread | | | Date | Mon, 4 Nov 2019 16:24:59 +0200 | From | Mika Westerberg <> | Subject | Re: USB devices on Dell TB16 dock stop working after resuming |
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Hi,
On Mon, Nov 04, 2019 at 02:13:13PM +0100, Paul Menzel wrote: > Dear Linux folks, > > On the Dell XPS 13 9380 with Debian Sid/unstable with Linux 5.3.7 > suspending the system, and resuming with Dell’s Thunderbolt TB16 > dock connected, the USB input devices, keyboard and mouse, > connected to the TB16 stop working. They work for a few seconds > (mouse cursor can be moved), but then stop working. The laptop > keyboard and touchpad still works fine. All firmware is up-to-date > according to `fwupdmgr`.
What are the exact steps to reproduce? Just "echo mem > /sys/power/state" and then resume by pressing power button?
> [ 139.752819] PM: suspend entry (s2idle) > [ 139.753919] Filesystems sync: 0.001 seconds > [ 139.754235] (NULL device *): firmware: direct-loading firmware qca/nvm_usb_00000302.bin > [ 139.754251] (NULL device *): firmware: direct-loading firmware qca/rampatch_usb_00000302.bin > [ 139.754879] (NULL device *): firmware: direct-loading firmware i915/kbl_dmc_ver1_04.bin > [ 139.754921] Freezing user space processes ... (elapsed 0.001 seconds) done. > [ 139.756608] OOM killer disabled. > [ 139.756609] Freezing remaining freezable tasks ... (elapsed 0.000 seconds) done. > [ 139.757586] printk: Suspending console(s) (use no_console_suspend to debug) > [ 139.965726] psmouse serio1: Failed to disable mouse on isa0060/serio1 > [ 150.530364] usb usb5: root hub lost power or was reset > [ 150.530365] usb usb6: root hub lost power or was reset > [ 150.723502] ath10k_pci 0000:02:00.0: UART prints enabled > [ 150.788182] ath10k_pci 0000:02:00.0: unsupported HTC service id: 1536 > [ 150.955648] usb 6-1: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd > [ 151.172726] usb 5-1: reset high-speed USB device number 2 using xhci_hcd > [ 151.509514] usb 6-1.2: reset SuperSpeed Gen 1 USB device number 3 using xhci_hcd > [ 151.980691] usb 5-1.3: reset low-speed USB device number 3 using xhci_hcd > [ 152.588838] usb 5-1.6: reset low-speed USB device number 5 using xhci_hcd > [ 153.026451] usb 5-1.5: reset high-speed USB device number 4 using xhci_hcd > [ 154.578785] OOM killer enabled. > [ 154.578788] Restarting tasks ... done. > [ 154.671809] PM: suspend exit
The first suspend/resume cycle seems to be fine with the exception of the HDA issue below.
> [ 155.362025] IPv6: ADDRCONF(NETDEV_CHANGE): enx98e743a83cdb: link becomes ready > [ 155.363594] r8152 6-1.2:1.0 enx98e743a83cdb: carrier on > [ 156.614284] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x20270503 > [ 157.622232] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 158.626371] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 159.634102] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 161.678121] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 162.682272] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 163.694234] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 165.730142] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 166.734062] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 167.737908] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 169.782041] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 170.785827] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 171.790000] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 173.829896] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 174.833893] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 175.837849] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 177.873704] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 178.881771] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 179.885738] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 181.921643] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 182.925675] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503
The second suspend/resume cycle seems to have more issues:
> [ 183.132176] PM: suspend entry (s2idle) > [ 183.133798] Filesystems sync: 0.001 seconds > [ 183.133968] (NULL device *): firmware: direct-loading firmware i915/kbl_dmc_ver1_04.bin > [ 183.134108] (NULL device *): firmware: direct-loading firmware qca/nvm_usb_00000302.bin > [ 183.134111] (NULL device *): firmware: direct-loading firmware qca/rampatch_usb_00000302.bin > [ 183.134236] Freezing user space processes ... (elapsed 0.001 seconds) done. > [ 183.136034] OOM killer disabled. > [ 183.136034] Freezing remaining freezable tasks ... > [ 183.937677] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 185.973399] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 186.977389] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 187.981569] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 190.017506] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 190.731632] pcieport 0000:04:04.0: pciehp: Slot(4): Link Down > [ 190.731640] pcieport 0000:04:04.0: pciehp: Slot(4): Card not present
The PCIe link towards the dock goes down.
> [ 190.731664] pcieport 0000:3e:04.0: Refused to change power state, currently in D3 > [ 190.732691] xhci_hcd 0000:3f:00.0: remove, state 1 > [ 190.732712] usb usb6: USB disconnect, device number 1 > [ 190.732718] usb 6-1: USB disconnect, device number 2 > [ 190.732724] usb 6-1.2: USB disconnect, device number 3 > [ 190.732953] xhci_hcd 0000:3f:00.0: xHCI host controller not responding, assume dead > [ 190.763874] xhci_hcd 0000:3f:00.0: USB bus 6 deregistered > [ 190.763902] xhci_hcd 0000:3f:00.0: remove, state 1 > [ 190.763918] usb usb5: USB disconnect, device number 1 > [ 190.763926] usb 5-1: USB disconnect, device number 2 > [ 190.763933] usb 5-1.3: USB disconnect, device number 3 > [ 190.765347] usb 5-1.5: USB disconnect, device number 4 > [ 190.767022] usb 5-1.6: USB disconnect, device number 5 > [ 190.771437] xhci_hcd 0000:3f:00.0: Host halt failed, -19 > [ 190.771445] xhci_hcd 0000:3f:00.0: Host not accessible, reset failed. > [ 190.772400] xhci_hcd 0000:3f:00.0: USB bus 5 deregistered > [ 190.773654] pcieport 0000:3b:01.0: Refused to change power state, currently in D3 > [ 190.774231] pci_bus 0000:3c: busn_res: [bus 3c] is released > [ 190.774473] pci 0000:3b:01.0: Removing from iommu group 19 > [ 190.774712] pci 0000:3f:00.0: Removing from iommu group 19 > [ 190.774784] pci_bus 0000:3f: busn_res: [bus 3f] is released > [ 190.774990] pci 0000:3e:01.0: Removing from iommu group 19 > [ 190.775345] pci_bus 0000:40: busn_res: [bus 40-6d] is released > [ 190.775566] pci 0000:3e:04.0: Removing from iommu group 19 > [ 190.775624] pci_bus 0000:3e: busn_res: [bus 3e-6d] is released > [ 190.775817] pci 0000:3d:00.0: Removing from iommu group 19 > [ 190.776158] pci_bus 0000:3d: busn_res: [bus 3d-6d] is released > [ 190.776360] pci 0000:3b:04.0: Removing from iommu group 19 > [ 190.776692] pci_bus 0000:3b: busn_res: [bus 3b-6d] is released > [ 190.776890] pci 0000:3a:00.0: Removing from iommu group 19 > [ 191.029202] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 192.041443] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 194.077394] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20270503 > [ 195.081341] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x20370503 > [ 196.085350] snd_hda_intel 0000:00:1f.3: No response from codec, resetting bus: last cmd=0x201f0500 > [ 196.121810] (elapsed 12.986 seconds) done. > [ 196.121823] printk: Suspending console(s) (use no_console_suspend to debug) > [ 196.781066] thunderbolt 0-303: device disconnected > [ 196.781161] thunderbolt 0-3: device disconnected
And seems the whole TBT link goes down as well.
What does /sys/bus/thunderbolt/devices/0-0/nvm_version contain?
Also can you add CONFIG_PCI_DEBUG=y in your .config and reproduce so we can maybe see what is happening in the PCIe side.
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