Messages in this thread | | | Date | Mon, 30 Apr 2007 02:05:24 +0200 (CEST) | Subject | Re: Linux 2.6.21 | From | "Indan Zupancic" <> |
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On Mon, April 30, 2007 01:41, Johannes Stezenbach wrote: > Developers are just humans and if they have no incentive to > act on a bug report they will ignore it. I think this is a > fact that you have to deal with.
Reporters are just humans too and if they have no incentive to post bugs they won't. So it's a lose/lose situation, really. With a group of people working together they should try to motivate each other, not demoralize everyone.
(I know, each bug report is a pain, voicing someone's failure. So ignoring it might make people feel better, but it doesn't fix anything.)
> It's also not necessarily the fault of the reporter if > a bug report gets ignored, but for every report a developer > has to make a decision to handle it or not, and there are > lots of reasons why he may decide to not handle it, or > at least not now (and then forget about it).
True. There's also a difference between a bad bug report and one that a specific developer won't handle. In the former case anyone could recognize it and tell the reporter about it. The latter is a bit trickier, but if the developer thinks about looking at it later, he better can tell the reporter just that. A short "I'll take a look at it, later, when I've more time." is so much better than plain silence.
> But I'm quite sure that an important bug would be reported > again until fixed.
I wouldn't be so sure about that. What's worse, why would the reporter bother telling that the bug is fixed in version N+1? No one cared about it anyway, so there's no one to tell it to. That would explain a lot open bugs too.
Greetings,
Indan
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