lkml.org 
[lkml]   [2006]   [Aug]   [4]   [last100]   RSS Feed
Views: [wrap][no wrap]   [headers]  [forward] 
 
Messages in this thread
/
SubjectRe: Private driver support emails should be avoided.
From
Date
>>>>> "Jeff" == Jeff Garzik <jeff@garzik.org> writes:

Jeff> Just a reminder to folks out there... Don't send private driver
Jeff> support emails.

Jeff> I receive a lot of email. A lot. Not as much as Linus or
Jeff> Andrew probably, but still sizable. And quite regularly, I will
Jeff> receive a private email asking for help on a SATA or net driver
Jeff> problem. The poster will include various details on their
Jeff> problem, and ask for help debugging the problem. While the
Jeff> email will indeed be skimmed -- looking at a mass of bug
Jeff> reports, one can better detect patterns -- the people seeking
Jeff> support privately will almost NEVER RECEIVE A RESPONSE.

Jeff,

Very sane - I get some of it too, though less so these days :)

What about writing this up and sticking it under
Documentation/Reporting-Bugs or something so there's an easy reference
to it?

Cheers,
Jes
-
To unsubscribe from this list: send the line "unsubscribe linux-kernel" in
the body of a message to majordomo@vger.kernel.org
More majordomo info at http://vger.kernel.org/majordomo-info.html
Please read the FAQ at http://www.tux.org/lkml/

\
 
 \ /
  Last update: 2006-08-04 16:49    [W:0.268 / U:0.368 seconds]
©2003-2020 Jasper Spaans|hosted at Digital Ocean and TransIP|Read the blog|Advertise on this site