Messages in this thread | | | From | "Hodle, Brian" <> | Subject | ASUS K8N-DL Beta BIOS | Date | Fri, 1 Jul 2005 14:19:11 -0500 |
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Sean, You might get a laugh out of this! It's a reply from ASUS about the motherboard (this was 2 days b4 they released the 1004.7 BETA BIOS.
Pretty sad when ASUS tells you to "Clear your CMOS". I thought I asked a pretty straightforward tech question... Makes me wonder if they even read it, or they had a PERL script do it!
Ps. New BIOS didn't change a thing. The PCI Device names in the ACPI table are not entered in a fashion that the kernel recognizes. Maybe ASUS decided to 'optimize' routing by making a more efficient table?' nah..
Cheers,
-Brian
ASUS wrote:
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Dear Sir/Madam,
Thank you for your support for our products!
Please start by clearing the system c-mos memory following the procedure in your manual. Make sure the power AND the battery on the motherboard is removed before shorting the CLR RTC solder points or jumper pins. Short the pins for at least 20-30 seconds.
If this is still not working, you can have your old BIOS chip reprogrammed or order a new, reprogrammed chip from! us.
********************************** IMPORTANT ************************************************ **************************************************************************** ******************* Please refer to your manual to locate the BIOS chip on your motherboard. If the chip is removable, it will be fitted into a socket. Please be careful when removing the chip--do not damage the socket or the chip. Make sure you remove the chip from the socket, but DO NOT remove the socket from the motherboard. **************************************************************************** ******************* **************************************************************************** *******************
Here is the BIOS pricing guide, along with the procedure to obtain a new/reflashed BIOS chip.
If you are in North America, you can order a NEW BIOS chip online at
http://helpdesk.asus.com/biosorder/store/aci_dynamicIndex.asp.
Prici! ng Guide for Continental United States Orders:
REFLASHED C HIP - Customer mails in their BIOS chip.
Flash sent Fed-Ex Ground (roughly 2-10 days)...$5.00 (this price covers S&H...the flash is free)
Flash sent Fed-Ex Overnight (next day)...$20.00 (this price covers S&H...the flash is free)
NEW CHIP
New chip sent Fed-Ex Ground (roughly 2-10 days)...$25.00 (this price covers the chip and S&H)
New chip sent Fed-Ex Overnight (next day)...$40.00 (this price covers the chip and S&H)
Pricing Guide for Hawaii and Puerto Rico Orders:
REFLASHED CHIP (Customer's original BIOS chip)
Flash sent Fed-Ex 2nd Day (2 days)...$20.00 (this price covers S&H...the flash is free)
Flash sent Fed-Ex Overnight (next day)...$30.00 (this price covers S&H...the flash is free)
NEW CHIP
New chip sent Fed-Ex 2nd Day (2 days)...$35.00 (this price covers the chip and S&H)
New chip sent Fed-Ex Overnight (next day)...$55.00 (this price covers the chip and S&H)
We can ! only ship Fed-Ex 2nd Day Air, or Overnight, to Hawaii.
Pricing Guide for Canadian Orders:
FLASHED OR NEW CHIP - Via FEDEX Ground Delivery
$35.00 (USD, standard price for Canada)
We cannot ship Overnight to Canada due to customs.
Sending Bios Chips Through the Mail
Make sure to include the BIOS chip, your name, mailing address, daytime phone number, motherboard model number, version of the BIOS you would like flashed and payment to the address below.
***************************IMPORTANT NOTICE*************************
When you send a chip to be flashed, you must put the chip in a hard, protective container. If not, the chip could possibly arrive damaged.
We DO NOT accept entire motherboards, only BIOS chips. Also, we do not accept damaged BIOS chips, so please package your BIOS securely (see the notice above). We can only send BIOS chips within the Continental United States, Hawaii a! nd Canada.
**************************************************** ****************
Methods of Payment
To place an order over the phone, we accept MasterCard or Visa. If you choose to send payment through the mail, we accept personal checks (but not starter checks), company checks, and money orders. WE DO NOT HAVE A BILLING OPTION. If you wish to purchase a chip through the mail and want to pay with a credit card:
DO NOT SEND CREDIT CARD INFORMATION THROUGH THE MAIL. Please attach a letter advising us to contact you for payment information.
Please send BIOS chips to:
ASUS Technology Attn: BIOS Dept 7100 Intermodal Drive Suite A Louisville, KY 40258
Please do not respond to this email. If you need further assistance please contact our BIOS department at 502-995-0883 x7172.
**************************************************************************** **** Please note that the following boards have BIOS chips that may be non-removable:
CUSL2-C CUSL2 P4T P4T-E P4B CUR-DLS CUSI-FX
If the BIOS chip is not in a socket, and is instead soldered directly to the motherboard, you must contact our RMA department for BIOS repairs. You may contact them by telephone @ 510-739-3777 option 3, or e-mail them at:
rma@asus.com
Please provide your case number and your motherboard's serial number when contacting them.
Best Regards,
DIllard ASUS Technical Support
---------- Original Message ---------- From : cursedmodem@Hotmail.com Sent : 6/26/2005 4:48:49 AM To : "tsd@asus.com.tw" Subject : <TSD> Motherboard K8N
[CASEID=WTM2005062644099819]
Apply date : 6/26/2005 4:40:09 AM [Contact Information] *Name : Brian Phone Number : City : *Country : United States
[Product Information] *Product Type : Motherboard *Product Model : K8N *
[Motherboard Specification] *Motherboard Revision : 1.03 *Motherboard BIOS Revision : 1003
[VGA Card Specification] *VGA Card Vendor : eVGA *VGA Card Model : Geforce 6600GT *VGA Card Chipset : Geforce 6600GT *VGA Card Driver : provided by eVGA
[CPU Specification] *CPU Vendor : AMD x 2 *CPU Type : Opteron (Sledgehammer) *CPU Speed : 240
[Memory Specification] *Memory Vendor : Kingston *Memory Model : KVR400D8R3A/512 *Memory Capacity : 512mb x 2 dual channel setup
[HDD Specification] HDD Vendor : Western Digital HDD Model : WD1200 HDD Capacity ! : 120 GB
[Add-on Card Specification] Add-on Card Vendor : Hauppauge Add-on Card Type : TV Card Add-on Card Model : WinTV D
*Operating System : Linux x86_64(primary), Windows x86_64
[Problem Description] I just wanted to know if there was a BIOS revision in the works for this mainboard that addresses IO-APIC and ACPI issues with Linux and Windows. I am sure I am not the only person who has sent email about the problems.
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