Messages in this thread | | | Date | Sat, 16 Nov 2002 17:01:33 -0500 | From | "Murray J. Root" <> | Subject | Re: Bugzilla bug tracking database for 2.5 now available. |
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On Sat, Nov 16, 2002 at 01:44:19PM -0800, Martin J. Bligh wrote: > >> Very bad idea. People using unusual hardware do not want to keep > >> re-submitting a bug report. I know when I submit a report I expect > >> that it will remain until the problem is fixed. I do not like to > >> receive multiple > > > > Oh well, there is _no_ guarantee that it will be fixed, sometimes > > there is no maintainer at all and the ticket will stay there forever > > lost in the noise... > > And if anybody is interested in fixing the driver or even looking to > > see if somebody submitted a ticket he/she can just search for all > > tickets, even the ones closed because nobody is did any activity in > > a perior of one month (or any other timeout period). > > > > Its not like the ticket will vanish from the database. > > One thing we've done before in other bug-tracking systems was to create > a "STALE" state (or something similar) for this type of bug. So it > wouldn't get closed (I have seen this done as a closing resolution, but > I think that's a bad idea), but it wouldn't be in the default searches > either ... you could just select it if you wanted it ... does that sound > sane? (obviously we don't need this yet, but might be a good plan > longer-term). >
Sounds like a good idea to me.
-- Murray J. Root ------------------------------------------------ DISCLAIMER: http://www.goldmark.org/jeff/stupid-disclaimers/ ------------------------------------------------ Mandrake on irc.freenode.net: #mandrake & #mandrake-linux = help for newbies #mdk-cooker = Mandrake Cooker
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