Messages in this thread | | | Date | Thu, 5 Nov 1998 18:26:58 +0000 (GMT) | From | Riley Williams <> | Subject | Re: Comments on Microsoft Open Source document |
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Hi Simon.
>> I have a simple solution to this - if somebody sends me an >> attachment that I can't extract, I send them a message saying so >> and advising them to send it in a format that I can extract. As >> far as I'm concerned, the onus is on the SENDER to ensure the >> recipient can use what they're attaching, not on the recipient to >> waste time doing other people's jobs for them...
> yeah
> like i'm going to tell a potential costomer (one that i've been > chasing for MONTHS) and who finally sends me the spec that i've > been practically been begging him to - i'm going to tell him to get > a better mailer and send it again right!
That's up to you - how many million was the sale worth?
For reference, you can go ahead and do M$'s marketing for them if you wish - as soon as you admit that you managed to read the attachment, your customer assumes you're just acting stupid, so is LESS likely to send future business your way - so the initial contract had better be worth the loss of future sales...
> what i did do was extract it with outlook (once i'd configured it > and got pop3d to work and ...) and THEN sent him email telling him > to get a better mailer :-)
...and, in the process, proved to him that you're good at acting stupid, thus implying to him that you can't be relied on. Brilliant thinking...
> resistance is futile - you *have* been assimilated
Nobody assimilates the Borg - but nobody...
Best wishes from Riley Borg.
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