Messages in this thread | | | Subject | Re: Seagate Barracuda 7200.11 ST31500341AS fw SD17 | From | Krzysztof Halasa <> | Date | Wed, 03 Jun 2009 17:38:30 +0200 |
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Markus <M4rkusXXL@web.de> writes:
>> > I tried that one (compared md5sum). It does not work. It only works >> > for "ST31500341AS, 9JU138-300 or -336, SD15 through SD1A ONLY!" > > Of course I did. They told me, my drives are not affected and drives > with "good" serial numbers will not be upgraded. > And they now told me I have OEM drives (???) which they do not provide > firmware upgrades for, although my drives are ok. I dont understand > those support-people.
Well, they might be right. Or the drives may be affected but they don't support OEM versions anyway and may not know.
Obviously one could try updating anyway (I'm sure a simple hack in version/SN checking routine would do). It may be risky. You should, in theory, contact the OEM partner, not the manufacturer. Could be hard.
OTOH I think the update fixes unrelated problem (a drives failing to start), that would need checking. -- Krzysztof Halasa
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