lkml.org 
[lkml]   [2007]   [Apr]   [30]   [last100]   RSS Feed
Views: [wrap][no wrap]   [headers]  [forward] 
 
Messages in this thread
/
Date
From
SubjectRe: Linux 2.6.21
On Sun, Apr 29, 2007 at 07:37:25PM +0200, Andi Kleen wrote:
> > My personal experience with bugzilla is that it's very unfriendly to
> > reporters. IMHO it's suitable for tracking unresolved problems along with
> > debug patches, system information etc., but not for _reporting_ new ones.
>
> What did you find unfriendly?

It is too much complicated for new reporters.

I remember I sent a patch by mail for NTP to people at ISC, and they asked
me to pass through bugzilla because it was important for them to track it.
What initially was a 5 minutes email turned to a 30 minutes nightmare with
doubts at every click, and it was even difficult for me to attach the patch.

Later they replied to me by mail, which I consulted from another address, I
replied and was rejected because it was not the same address... I had to be
very very motivated to use such a crap.

Definitely the tool we need if we want to reduce the number of bug reports!

Just my experience as a bug reporter...

Willy

-
To unsubscribe from this list: send the line "unsubscribe linux-kernel" in
the body of a message to majordomo@vger.kernel.org
More majordomo info at http://vger.kernel.org/majordomo-info.html
Please read the FAQ at http://www.tux.org/lkml/

\
 
 \ /
  Last update: 2007-04-30 07:49    [W:0.402 / U:0.088 seconds]
©2003-2020 Jasper Spaans|hosted at Digital Ocean and TransIP|Read the blog|Advertise on this site