Messages in this thread |  | | | Date | Mon, 31 Mar 1997 18:18:54 -0500 | | From | John Jones <> | | Subject | Re: TCP Stall |
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MEMO TO: All Development Employees FROM : John Jones, Executive Vice President, Linux Development RE : Poor attitudes toward customers
Enclosed below are excerpts from correspondence I had the recent displeasure of receiving:
> Gentlemen, > > I have been looking into the TCP Stall problem when FTPing > files between Linux machines via a PPP link. This problem > also occurs with remotely mounted file-systems. I have > reported this problem over 10 times during the past two > years and I have recorded at least 25 other instances in > which other users have reported the same problem. [...] > Apparently this problem is not considered important because > absolutely nothing has been done about it for over two > years. There have been no experimental patches from Network > gurus attempting to fix this very real and very troublesome > problem. > > Instead, I see on the "list" much more important ideas about > graphical boot-up and other esoterics. > > Will someone please look into this?
Ignoring customers such as this person will NOT be tolerated. Remember: "Our customers are the reason we are here". Developers who continue to ignore clients such as this one risk reduced bonuses, suspension of development privileges and, in extreme cases, termination.
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